-Manages, retains and grows revenue, responsible for sales and the customer relationship (may include new sales
and revenue quota attainment).
-Cultivates customer relationships and ensures effective service delivery to accounts.
-Focuses on customer's satisfaction, knows the customer's business and workflows, develops proper contact network
within accounts.
-Supports execution of strategy at the account level. Works with and brings in experts/specialists onto the team
where required, has oversight of all account activities.
-Responsible for forecasting, keeps management in touch with accounts in a timely fashion, gathers intelligence
on competitor activity, and gives feedback to marketing.
-Acts as point of contact for the client, provides escalation path to and from Service, attends
to customer issues promptly.
-Tracks customer activity in internal systems in order to execute on account strategy and identify additional
opportunities.
-May provide customer product training as necessary. Manages, retains and grows revenue, responsible for sales
and the customer relationship (may include new sales and revenue quota attainment).
-Cultivates customer relationships and ensures effective service delivery to accounts. Focuses
on customer's satisfaction, knows the customer's business and workflows, develops
proper contact network within accounts.
-Supports execution of strategy at the account level. Works with and brings in experts/specialists onto the team
where required, has oversight of all account activities.
-Responsible for forecasting, keeps management in touch with accounts in a timely fashion, gathers intelligence
on competitor activity, and gives feedback to marketing.
-Acts as point of contact for the client, provides escalation path to and from Service, attends
to customer issues promptly.
-Tracks customer activity in internal systems in order to execute on account strategy and identify
additional opportunities.
-May provide customer product training as necessary.
업종
