• Manages, retains and grows revenue, responsible for sales and the customer relationship (may include new sales
and revenue quota attainment).
• Cultivates customer relationships and ensures effective service delivery to accounts.
• Focuses on customer\'s satisfaction, knows the customer\'s business and workflows, develops proper contact
network within accounts.
• Supports execution of strategy at the account level.
• Works with and brings in experts/specialists onto the team where required, has oversight of all account activities.
• Responsible for forecasting, keeps management in touch with accounts in a timely fashion, gathers intelligence on
competitor activity, and gives feedback to marketing.
• Acts as point of contact for the client, provides escalation path to and from Service, attends to customer issues
promptly.
• Tracks customer activity in internal systems in order to execute on account strategy and identify additional
opportunities.
• May provide customer product training as necessary.
• Accountable for individual expense budget management
[자격요건]
- Strong interpersonal and communication skills
- Customer oriented & customer facing experience
- Bachelor’s degree required
- Fluent in English
- 경력 5년 ~ 10년
- 증권 및 외환 등 금융기관 경력자 선호
- 영업 경력자 선호
업종
