The company is currently seeking a self motivated Implementation Consultant to join our Global Trade Professional
Services team. The implementation consultant is responsible for implementing and delivering our software
implementation projects, working closely with other project team members, project managers and partner
consulting teams.
The implementation consultant specializes in the setup and implementation of our Global Trade software and
integrations to customer's ERP systems, Billing or E-Commerce systems.
During a project implementation, the Implementation Consultant will have responsibility of delivering the project
thru the major phases including Requirements, Design, Software Configuration, Integrations, Testing and
Production Go-Live.
Responsibilities
• Project Setup, Installation, Configuration and Implementation of Global Trade Software including
Requirements, Design, Software Configuration, Integrations, Testing and Production Go-Live.
• Gather business, process, data and integration requirements between Global Trade and ERP
Systems (SAP, ORACLE, Web Services)
• Perform process (Trade, OTC, PTP) and analysis workshops with clients to define business, process,
functional requirements and data element requirements necessary to configure the solution.
• Troubleshoot software and implementation issues, provide workaround and functional implementation
guidance.
• Support customers in preparing and documenting trade operations (Imports, Exports, Localization)
use cases and testing scenarios
• Identifies and proactively drives high quality project activities, deliverables related to project scope.
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Qualifications
• Proven experience (2-4 years) in enterprise software system installations, configuration,
implementations, project life cycles and software implementation methodologies.
• Proven experience (2-4 years) in software implementation projects involving Customs & Trade,
ERP systems, Supply Chain Management and Logistics such as SAP or ORACLE.
• Experience working for consulting or professional services organizations ie. Systems Integrators,
“Big-4” specializing in the areas of trade management, supply chain management, transportation
management and/or tax technology.
• Proven experience and understanding of business processes including Trade Operations (Imports,
Exports), Order-To-Cash (OTC), Procure-To-Pay (PTP).
• Candidate is required to have Bachelor Degree, BS/BA degree in Information Technology,
Computer Science, Accounting & Finance or equivalent.
• Independently coaches, mentors, and motivates project teams to influence a positive,
accountable, and collaborative approach
• Effectively communicates project expectations to all team members and stakeholders including
business representatives, partners, customers, and consultants
• Flexibility to travel 35 – 50% to customer locations.